Recruiter :
Matthew Kiker
We are looking for a ServiceNow Administrator who will be part of a highly collaborative team focused on providing support for field engineers as well as customers/end users day to day.
The client:-
Our client is a truly innovative and industry leading software company that works with a number of SME's through its Enterprises business. Their global software product is a single enterprise cloud-based platform and are recognized as 1 of the Top Fortune 100 companies to work for in 2021 & 2022!
Their products help create much better ways of working that change the way the entire world works!
What you will be doing:-
You can look forward to an exciting & innovative Tech culture, state of the art facilities, very supportive environment, strong growth trajectory & the opportunity for perm conversion.
***Please note: This is not a senior position.
What’s next?
Apply today via the link below or reach out directly to [email protected] for more information - we can’t wait to meet you!
- Up to $450 per day inc super.
- 12-month contract (strong potential for either FT conversion or ext. up to 18 mos).
- Pref Sydney based / Hybrid setup (WFH+ 2-3 days in their CBD offices). Sydney 2000.
The client:-
Our client is a truly innovative and industry leading software company that works with a number of SME's through its Enterprises business. Their global software product is a single enterprise cloud-based platform and are recognized as 1 of the Top Fortune 100 companies to work for in 2021 & 2022!
Their products help create much better ways of working that change the way the entire world works!
What you will be doing:-
- Provides technical support to field engineers, technicians, and product support personnel.
- Help support those who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems.
- Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software.
- Reports design, reliability and maintenance problems or bugs to design engineering/software engineering.
- Might be involved in customer installation and training.
- Help provides support to customers/users where the product is highly technical or sophisticated in nature.
- 2 - 3+ years' experience in an application support engineer and/or similar type of role.
- Experience as a ServiceNow Administrator and/or ServiceNow Developer.
- Strong customer facing technical support (Web based products or e-commerce preferred).
- Need SQL and Linux experience.
- Experience in troubleshooting JavaScript Code - need to understand it.
- Large-scale application design, development, and operations.
- Demonstrated creative problem-solving approach and strong analytical skills.
- Must be proficient with analyzing log files and standard debugging concepts.
- Familiarity with tools & practices of the trade such as incident management, knowledge base, defect & escalation management.
- Previous experience working with the ServiceNow platform.
- Experience troubleshooting web application.
- Excellent communication skills (verbal and written).
You can look forward to an exciting & innovative Tech culture, state of the art facilities, very supportive environment, strong growth trajectory & the opportunity for perm conversion.
***Please note: This is not a senior position.
What’s next?
Apply today via the link below or reach out directly to [email protected] for more information - we can’t wait to meet you!
